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Support

If you’ve run into a problem, check our searchable TypeIt4Me / TypeIt4Me Touch / sonorOS FAQ pages. Chances are someone has already run into the same issue(s) – so these pages likely contain documented solutions and useful information relevant to your situation. No luck? Use the contact form on this page to get in touch and we’ll reply ASAP – usually within 24 hours.

What is my TypeIt4Me 6 user name / licence code?

You can use your email address to look it up at FastSpring, our merchant of record. If it’s not there, get in touch with us using the Contact Us form on this page so we can help you.

How do I get my existing snippets from version 6 into TypeIt4Me 7?

Sets in iCloud will show up right away. You’ll need to manually import any local “Sets on this Mac”from version 6 by dragging them into version 7’s sidebar. Here’s how to get to those in Finder.

TypeIt4Me has stopped working. How do I fix it?

Quit any apps that may have turned on Secure Input, which blocks TypeIt4Me expansion. Still stuck? Try re-granting TypeIt4Me’s accessibility permission in System Preferences.

More TypeIt4Me FAQs

TypeIt4Me 7 Help Guide

For TypeIt4Me 7 we’ve put together a mini-site with an index that will guide you through all of the app’s core functions. This includes a series of short videos that demonstrate how to achieve pretty much anything you might want to do with TypeIt4Me.
There’s nothing quite like Show & Tell when you’re getting to grips with a whole new interface. Check out the TypeIt4Me 7 Help guide.

Older TypeIt4Me User Guides

Still using an older TypeIt4Me version? You can download a user guide for your version in PDF format here. This should address the majority of questions you may have about it.
TypeIt4Me 6.3 User Guide PDF (9.77MB)

TypeIt4Me 5.5 User Guide PDF (13MB)

TypeIt4Me 5.4 User Guide PDF (13MB)

Contact Us

Having difficulties not covered in our tutorials or FAQ? Let us know here. For a speedier resolution, please supply as much context and detail about your setup as you can.

Instead of a broad “[app] is not working” message, aim for something more descriptive and focused that helps us better understand the problem.

For example: “[Feature] does X when I do Y while using app A [version X.x.x] with apps B and C. My [feature] settings are [list of settings]. I already tried [specific suggested remedies from Help/FAQ] but this happened: [result.] I first noticed [problem] just after [an action or system event.]”

    Your Name:

    Your Email:

    Your App & Version:

    Your macOS / iOS / iPadOS Version:

    Subject:

    Your Message:

    *Please bear in mind that we are a very small team and we receive lots of support enquiries. We typically deal with simple requests within a day. At busy times – particularly if your enquiry is a complex one that requires a lengthy, considered response – it may take us a little while to get back to you.